Casualty

Ambulance and Stretcher

Our Casualty adjusters will:

  • investigate, analyze, and evaluate liability and damage;
  • develop and maintain case files that document all actions;
  • provide equitable evaluations and settlements; identify, investigate, and refer potential fraudulent claims to SIU;
  • answer any questions and resolve problems (within established levels of authority);
  • write a specific plan of action for each file to support our liability decision and to cover any case law, policy interpretation and practices of the insurance industry;
  • clearly explain the claim process to the insured or claimant to help them understand course of action;
  • and perform many other duties as required – including mediations and arbitrations.
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