Corporate Office

51 Village Ln.
Colleyville, TX 76034

General Correspondence:

James M. Buchanan

President / CEO

James M. Buchanan established his professional career with GAB in 1981 as a multiline adjuster. He later joined Insurance Adjustment Service and became the branch manager of the Fort Worth Texas office. James is the President/CEO of Tailored Adjustment Services, Inc. He holds a Texas, 08 – Multi-Lines insurance adjuster license.

Mike S. Myers

Vice President

Mike S. Myers entered the insurance profession with Insurance Adjustment Service in 1988 as a multi-line adjuster. He advanced to branch manager of the Tyler Texas office. Mike is the Vice-President and Property General Adjuster. Mike holds a Texas, 02 – 04, Property Casualty insurance adjuster license.

Jay Parchman

Physical Damage Manager

Jay is extremely knowledgeable in the field of auto, heavy equipment, and marine repair. Jay began his career in the insurance industry in 1994 with Mid Cities Appraisal Company. Jay is a licensed Property and Casualty Adjuster in the State of Texas and has his I Car Gold Certification. Jay joined Tailored Adjustment Services, Inc. in 1996.

Dan Skene

Regional Manager

Dan is an expert in the management of Property and Casualty claims. He began his insurance career with Amica Mutual Insurance Company in 1995 and then was promoted to the Supervisor position in 2001. He is a graduate of St. Lawrence University in Canton, NY, with a Bachelors of Science with a combined major of Math and Science. He has a minor in Physical Education. Dan joined Tailored Adjustment Services, Inc. in October 2007.

Rodney Schliep

National Catastrophe Manager

Rodney is an expert in property claims, both residential and commercial. Rodney is the Catastrophe Manager. He obtained his Bachelors of Business degree in Business Administration and Management from Sam Houston State University. He began his adjusting career with Prudential Property and Casualty in 1991. In 1997 he was a member of a large independent catastrophe adjusting company serving as a Branch Manager, and then promoted to a Regional Manager. He was also a prominent member of a national construction company, servicing the insurance industry, as a Regional Marketing Director. Rodney joined Tailored Catastrophe Services in March 2007.

Shelley Schliep

Catastrophe Supervisor

Shelley is an experienced adjuster in personal line homeowner losses. She began her career in the insurance adjusting field in 1998 working for an independent adjusting company. She has also worked with Kemper Insurance in their catastrophe department. She is a graduate of Texas A&M with a B.S. Degree in Kinesiology.
Shelley holds her Property and Casualty Adjusting License since 2003. She joined Tailored Adjustment Services, Inc. in the spring of 2015.

Randy Shaw

Regional Manager

Randy is an experienced multi line adjuster. Randy is our Regional Manager and oversees the Austin, Houston, San Antonio and Tyler offices. He began his adjusting career in 1981. Randy has worked both as an independent adjuster and for insurance companies as a staff adjuster.He has his PCLA and SCLA designation. Randy joined Tailored Adjustment Services, Inc. in March 2009.

John Avent

Regional Manager

John manages the states of Florida, Oklahoma and Arkansas. John is a seasoned adjuster in both residential and commercial losses. He is a graduate of Texas A & M University with a Bachelors of Science Degree Animal Science. John has both contractor and insurance adjusting experience beginning in 1997. He started his adjusting carrier in 2003. He has worked for national insurance companies both as a re-inspector and desk adjuster. John joined Tailored Adjustment Services, Inc. in 2003.

C. J. Buchanan

Regional Manager

C. J. manages the states of North and South Carolina. He has a vast knowledge in adjusting property losses. C. J. is licensed in the states of Texas, North Carolina and South Carolina. He is a graduate of Texas Tech University with a Bachelors in Business. He joined Tailored Adjustment Services, Inc. in January 2013.

Susan Kaker

Casualty Manager

Susan is an extremely knowledgeable casualty adjuster in both personal and commercial lines. Susan graduated in 1984 from Texas Tech with a BBA in Marketing. She began her professional career with Farmers Insurance as a Claims Representative in 1985 and achieved her AIC designation. She specialized in bodily injury, liability, commercial and litigation during her ten years with Farmers. She joined Tailored in 1996 as an experienced adjuster continuing to work in her areas of expertise. Susan holds her All Lines Adjuster’s license in Texas with additional non-resident licenses in several states.

Sheryl Barta

Office Manager

Cheryl Cervantes

Auto Dispatch Manager